What is our cancellation policy?
You can cancel your order online before the product has been shipped. A monetary refund only in this case will be initiated. Cancellation of an order cannot be done if the order has been shipped. If the product has been delivered to you, an order cannot be canceled.
How do I cancel my order?
To cancel an item in your order :
Visit www.dorieehandloom.com / contact us by mail support@dorieehandloom.com or call us on +91 7276685577 and provide all of the information about your order.
Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible.
How does the Return Policy at Doriee Handloom Work?
The Return Policy at Doriee Handloom is easy. If you have purchased from Doriee Handloom and want to return your product for any reason, you can do that within a specific period of 7 days and have to bear a fee of ₹100 on your discount coupon/shopping credits.
The return order takes 5-7 days to get delivered to us.
Once it gets delivered, you will be informed and we will provide you with a discount coupon code or shopping credits.
The discount coupon code will be valid for only 15 days.
If an incorrect item is delivered, it is our responsibility to take care of it.
While you are returning your product, it needs to be in proper condition even if you have worn it once, the price tag has to be attached to the product, the way it was when it was delivered to you and the package along with the bag/box needs to be in good condition.
Keeping the strict hygiene standards of our products, we do not accept returns on several product categories. Please go through the description of each product for better understanding.
*PLEASE NOTE WE DO NOT PROVIDE MONETARY REFUNDS*